CUSTOMER SERVICE

YAMAYAMA DELIVERY AND RETURNS

We hope you love shopping with YamaYama. Here are our delivery and returns policies to help make sure we meet your expectations. Contact Us.

We want you to be completely happy with your YamaYama order. If for any reason you are not satisfied, we will gladly accept your timely return of unworn, unwashed, or defective merchandise. Used merchandise cannot be returned unless defective. Returned merchandise should include the vendor packaging and tags and be in the same condition as when it was received. A pickup and/or restock fee may apply. Merchandise must be returned within 30 days of receipt of merchandise.

RETURNING GIFTS

When returning a gift, a Gift Card will be issued to the gift recipient for the amount of the returned merchandise. The card can be used for purchases from any store, and online. In compliance with Federal law, for gifts valued at more than $2,000.00, the recipient will receive a check rather than an YamaYama Gift Card.

RETURNING MERCHANDISE BY MAIL

On the back of the packing slip enclosed with your YamaYama order, please note the reason(s) for return and whether you wish to exchange the item(s) or receive a credit/refund (depending on the original form of payment).

Enclose the return section of the packing slip with your item(s). Please use one of the return labels provided on the front of your packing slip to ensure proper return address and credit information. Restricted items must be returned using ground transportation.

Please allow 10 to 14 days for YamaYama to process your return.

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