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Shipping and Payments

Delivering to over 150+ countries worldwide, our goal is to offer you the best shipping options, no matter where you live. Every day, we deliver to hundreds of customers across the world, ensuring that we provide the very highest levels of responsiveness to you at all times.

Shipping will be calculated at checkout. Prices shown are calculated based on the weight of goods in your order as well as distance for shipping.

All orders placed Monday – Sunday before 12pm PST ship next day. All orders placed after the cut off time will ship the following business day. For consumer protection, all orders are subject for review. On occasion, this may cause a slight delay in processing your order. Your patience is greatly appreciated. 

Note: Orders placed during weekends, special promotions (Black Friday/Cyber Monday) and holidays may take additional processing time due to increased order volume. Please allow 1-2 extra days for order processing.

When your order has been shipped, we will send you an e-mail with your tracking number and a link to where you can track it online.

YamaYama is not responsible for lost or stolen packages. To ensure the safety of large orders, we automatically require a signature upon delivery for all orders over £500.

All be subject to any import duties, fees & taxes. For EU and International orders any import duties, fees & taxes are the responsibility of the customer. 

Customs authorities require that we state the value of your order directly on your package. Customs agents have the right to release or deny release of your package, and in rare cases, they may also delay delivery.

What do i do if my tracking says my order has been delivered and i have not received my package?

Oh no! Please CONTACT US info@yamayama.co within 30 days of the delivery date so we can investigate further.

If the products are returned to us due to conflict between the delivery address and the address you filled in, no shipping charge can be refunded, but you will be issued a full refund for such products.

Payments

We currently accept Visa, Mastercard, Paypal , Stripe and Apple Pay.

YamaYama is completely PCI DSS compliant

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